Storagetek 9710 User Manual download pdf (Page 41)

MR0012J 9710 System Assurance Guide 4-1

Ordering the Equipment

This chapter provides the worksheets to use when ordering the 9710 LSM.

■ The Ordering Process

To order a 9710 LSM:

1. Make photocopies of the blank worksheets provided in this guide.

2. Obtain other required worksheets not provided in this guide.

3. Review the customer’s existing hardware and software.

4. Select the correct equipment and configuration for the customer’s needs.

5. Enter the information on the worksheets.

6. Review the items with the customer.

7. If necessary, transfer the appropriate information from the order worksheets

to a sales entry form.

8. Fax the order worksheets or sales entry form to the appropriate orders

department.

■ Fax Numbers and Addresses

The orders department, the fax number, and the documents to fax depend on

the customer. The department addresses and voice phone numbers are for your

information.

Domestic customers, value-added distributors (VADs), and value-added

resellers (VARs) must:

1. Transfer the information from the hardware order worksheet and the cables

order worksheet to a sales entry form.

You are encouraged to use the software tool Galileo to identify a valid

configuration, generate an accurate quote, and produce an error-free sales

entry form.

2. Fax the following forms to Atlanta Shared Services Center:

• Sales entry form

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Storagetek 9710 User Manual Page 41